Privacy Policy Statement

Learn more about how we collect, use, and protect your personal information on our site.

This policy is effective as of December 1, 2025. Please review updates regularly.

Personal Data We Collect

We collect only the data necessary to provide and improve our services, such as contact details, browsing history on our website, and technical usage information. This includes information you provide directly and information gathered automatically.

  • Contact details (name, email, phone) you provide voluntarily
  • Browsing activity and device information for analytics
  • Preferences or feedback submitted through forms
  • Purchase or order information you enter online
  • Records of correspondence or customer service

We do not collect more personal data than necessary and always strive to protect your privacy.

How We Use Your Data

Your data helps us personalise your experience, improve our website, and communicate relevant updates. We use analytics to understand how visitors engage with our content and enhance features accordingly.

We may use personal data for customer support, responding to your inquiries, and providing information about new services or features only when you opt in.

Your Privacy Rights

As an Australian user, you have the right to access your data, request corrections, object to certain uses, and seek deletion where legally required.

Right to Access

You can request a copy of your personal data at any time.

Right to Rectification

Request corrections to ensure your information is accurate.

Right to Erasure

Ask for your data to be deleted if requirements are met.

Right to Portability

Obtain your data in a portable electronic format.

How We Share Data

We do not sell personal data to third parties and only share information as required for service providers or legal obligations.

When sharing is necessary, we ensure partners maintain data protection standards in line with Australian law and relevant contracts.

Data Security Measures

We implement reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access. These include encryption and periodic security reviews.

No method of transmission is completely secure, but our team works hard to keep your personal information safe.

Contact for Privacy Queries

For questions or to exercise your rights, please get in touch with our privacy contact.
Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61.3.3068.4843
Email: content@hevalynoxir.sbs